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Support Hub

Contact Koperks

Need help with your account, referral invite, or restaurant onboarding? Reach us directly.

General Support

Account access, invites, and product troubleshooting.

support@koperks.com

Typical response: within 1 business day

Restaurant Partnerships

Onboarding, verification guidance, and partner launch support.

partners@koperks.com

Typical response: within 2 business days

General Inquiries

Company and platform questions not covered above.

hello@koperks.com

Typical response: within 2 business days

Before You Write

  • Include the email on your account for faster lookup.
  • Add the exact page/flow where you saw the issue.
  • Attach screenshots or timestamps when possible.

Quick Answers

How fast are responses?

Most support requests are answered within one business day.

Can restaurants request onboarding?

Yes. Email partners@koperks.com for onboarding and verification details.

Do you support invite issues?

Yes. Include the invite link or code and we will investigate quickly.

For urgent access issues, include "urgent" in your subject line and a callback option in your message.

Contact Support